Finally, Customer Support That Works While You Sleep
Running an online store solo? Tired of choosing between answering customer messages and growing your business? Meet Zoye — your AI teammate who handles customer conversations 24/7, so you can focus on what you do best.
One AI, Every Channel
Connect with customers wherever they are. Zoye handles conversations across all major platforms from a single dashboard.
Official Meta API Integration
Instant replies on the world's most popular messaging app
Messenger
Engage customers directly through Facebook
Reply to DMs and story mentions automatically
Emails
Automated replies that sound human
TikTok
Answer comments and messages on TikTok
Website Chat
On-site AI that guides visitors and converts
Use Cases
What Zoye Handles for You
From the first question to after-sale support — Zoye resolves the conversations that fill your inbox, using real data from your store.
Order Tracking
Resolves "where's my order?" instantly with live status, tracking numbers and courier details — straight from your store.
Returns & Exchanges
Guides customers through returns and exchanges, checks eligibility, and escalates to you only when it's needed.
Complaints
Handles complaints with empathy, collects the details, and quietly flags the case for your attention.
Product Questions
Answers questions about products, availability and specs from your catalog, and helps shoppers find the right item.
Knowledge Base
Instantly answers any question by pulling from your trained knowledge base, policies and FAQs.
Order Changes & Payments
Updates delivery addresses, changes dates, cancels orders and checks payment status — no manual work for you.
The Solo Founder's Dilemma ✗
With Zoye As Your AI Teammate ✓
The Solo Founder's Dilemma ✗
You're doing everything yourself:
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Customer messages at 11 PM → you're offline → they buy elsewhere
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Same questions 20 times a day: "Where's my order?" "Is this still available?"
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Juggling Instagram DMs, emails, Facebook messages — something always gets missed
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Hiring support costs €3000+/month — too expensive for your current revenue
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You're stuck answering messages instead of marketing, product development, or scaling
With Zoye As Your AI Teammate ✓
You finally have backup:
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Customer messages at 11 PM → answered in 30 seconds with real order data → sale saved
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Zoye handles the repetitive 80% — you focus on complex issues and growth
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One inbox for all channels — Instagram, Facebook, email, website chat
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€49–179/month → 24/7 coverage, unlimited conversations, no sick days
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You get your evenings back and can focus on scaling your business
Built for You
Perfect for Solo Founders & Small Teams
She's There When You Can't Be
Your customers shop at midnight, on weekends, during your family time. Zoye answers instantly with real info from your store. No more lost sales because you were offline.
Where's my package?
Do you have size M?
What's your return policy?
I need to change my order
80% handled automatically
Stop Drowning in Repetitive Questions
"Where's my package?" "Do you have size M?" "What's your return policy?" — Zoye handles these automatically so you can focus on the conversations that actually need you.
Real Answers, Not Generic Responses
Connected to your Shoper store. When customers ask about their order, they get their actual tracking number. When they ask about stock, they see real availability.
Where is my order #4829?
Shipped! Tracking: NL4829XP. Arriving Thursday.
Draft
Zoye writes, you approve
Autonomous
Zoye handles everything
Manual
You handle, Zoye assists
Switch anytime — per channel or conversation
You're Always in Control
Start with Draft Mode: Zoye writes the response, you approve with one click. Switch to Autonomous when you're confident (most founders do within 48 hours). Switch back anytime—your rules.
We will set Zoye up for you
We configure everything for your store — you just enjoy your virtual employee.
We will add your processes — returns, complaints, order cancellations, product questions, discount codes — and set them up so Zoye runs them exactly like your team does today. Book a demo, we will show you everything and plan the launch together.
We add your processes
Returns, complaints, order cancellations, product questions, discount codes — we bring them all into Zoye.
We configure it for you
We set up each process so Zoye runs it exactly like your team does today.
You just enjoy it
Book a demo — we will show you everything, set it up for you, and plan the launch together.
Pricing
Plans That Start Small and Grow With You
14-day free trial. Cancel anytime.
Need more than 800 resolutions? Contact us for Enterprise pricing →
Integrations
Works With Your Online Store
Zoye connects directly to your e-commerce platform — pulling real order, product, and customer data so every answer is accurate.
Live order status, products & tracking
Synced orders, stock & shipping info
Real-time orders, products & customers
Don't see your platform?
We can add your integration very quickly if you need it — just tell us what you use.
Built for Founders Like You
I was spending 3 hours daily on customer messages. Now Zoye handles 80% of them and I can focus on product development and marketing. Game changer for solo founders.
Sarah K.
Fashion Store Owner
During Black Friday, I would have been overwhelmed. Zoye handled 200+ messages while I focused on fulfillment and ads. Best investment I made.
Mike R.
Electronics Store
Frequently Asked Questions
Absolutely. If you're handling 5+ customer messages daily and want your evenings back, Zoye pays for itself. Start with the smallest plan — perfect for testing.
That's perfect for the starter plan. As you grow, upgrade anytime. No long-term contracts.
Zoye is transparent but professional. Customers care more about getting fast, accurate answers than whether it's AI or human.
15 minutes total. Connect your Instagram/Facebook, upload your FAQ, and you're live. No coding required.
Your Customers Are Messaging Right Now.
Every unanswered message is a missed sale. Give yourself an AI teammate who never sleeps, never gets sick, and always knows your products.