Meet Zoye. She Handles Your Customer Support 24/7
Think of her as the teammate who never sleeps, always knows the answer, and handles customer messages across all your channels — with a smile. Like hiring the best support rep you've ever had, at a fraction of the cost.
Old Way ✗
New Way ✓
Old Way ✗
Manual Support
Your team vs. the inbox—and the inbox is winning.
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Customer messages at 11 PM → no reply until morning → they buy elsewhere
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Same 10 questions answered 50 times a day: "Where's my order?" "Is this in stock?"
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Instagram in one tab, Email in another, WhatsApp and Messenger missed 2 hours ago—total chaos
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Hiring another support person costs €35k+/year and still doesn't solve nights or flash sale spikes
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Your team is burned out copy-pasting the same answers instead of growing the business
New Way ✓
With Zoye on Your Team
She learns your store, talks like you, and never takes a day off.
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Customer messages at 11 PM → answered in 30 seconds with real order data → sale closed
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Zoye handles the repetitive 80% automatically—your team only touches complex, high-value conversations
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One unified inbox for Instagram, Messenger, WhatsApp, and Email—full customer history across every channel
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One AI agent for €99–399/month → 24/7 coverage, unlimited simultaneous conversations, zero overtime
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Your team focuses on growth while Zoye handles the grind
Why Teams Love Zoye
What Changes When Zoye Joins Your Team
She's There When Your Customers Need Her
Your customers shop at 10 PM, midnight, 6 AM on Sunday. Zoye answers in seconds—every channel, every time zone—with accurate info pulled straight from your store. No more waking up to a pile of unanswered DMs and lost revenue.
Average conversation distribution
Your Team Finally Gets to Breathe
Stop wasting your best people on "Where's my package?" 83% of conversations are resolved by Zoye without any human involvement. Your team handles only the conversations that actually need a human brain—complex complaints, VIP customers, big-ticket negotiations.
Real Answers, Not "Please Email Us"
Zoye connects directly to your e-commerce platform—Shopify, WooCommerce, PrestaShop, and more coming soon. When a customer asks about their order, they get their actual tracking number. When they ask about stock, they get the real inventory count. Not "please email us during business hours."
Where is my order #4829?
Shipped! Tracking: NL4829XP. Arriving Thursday.
Draft
Zoye writes, you approve
Autonomous
Zoye handles everything
Manual
You handle, Zoye assists
Switch anytime — per channel or conversation
You're Always in Control
Start with Draft Mode: Zoye writes the response, you approve it with one click. Move to Autonomous Mode when you trust it (most teams do within 48 hours). Switch back anytime. Per channel, per conversation type—your rules.
Setup
Up and Running in 15 Minutes
Connect Your Channels & Store
Link Instagram, Messenger, WhatsApp, Email, and your e-commerce platform—with more channels coming soon. Official Meta API—secure and reliable. Zoye syncs with your product catalog, orders, and customer data.
Teach Zoye Your Style
Upload FAQs, set your brand voice, define guardrails ("never offer more than 15% off," "escalate refund requests over €200"). Feed it a few example conversations and it learns how you sound.
Go Live — Your Way
Start with Draft Mode to review every response. Switch to Autonomous Mode when ready. Monitor everything from one dashboard.
Security
Your Data Is Safe With Us. Always.
We treat your customer conversations and store data with the same care you do — because trust is everything when you invite an AI teammate into your business.
Anonymized Processing
Customer data is fully anonymized in our AI pipeline. Personal details are never used for training, never shared, never sold.
Secure Integrations
Official Meta API for Instagram, Messenger & WhatsApp. OAuth-based store connections. No scrapers, no workarounds, no stored passwords.
Your Data Stays Yours
We don't own your conversations. We don't train on your data. Cancel anytime and everything is deleted—permanently.
Pricing
Plans That Grow With You
Start free for 7 days. Cancel anytime.
Need more than 800 resolutions? Contact us for Enterprise pricing →
Frequently Asked Questions
A resolution is counted only when Zoye fully solves a customer issue on her own — no human rescue needed — and the customer doesn't reopen the same problem within 24 hours. If a human steps in or the customer comes back, it doesn't count against your plan.
Zoye is careful, but she's not perfect — that's why Draft Mode exists. She suggests responses and you approve before sending. You set the guardrails for what she can and can't say, define escalation rules, and can switch to Manual Mode anytime. Most teams move to Autonomous Mode within a week once they see how accurate she is.
Yes. Zoye integrates with your e-commerce platform and pulls real-time order status, tracking info, inventory levels, and customer purchase history. Customers get real answers, not canned responses.
Only if you choose to disclose it. Zoye matches your brand voice so closely most customers can't tell the difference.
This is built specifically for you. Teams of 5–10 people who can't dedicate 2–3 full-time people to support but still need fast, professional replies on every channel. Zoye is the team member you couldn't afford to hire.
Zoye handles unlimited simultaneous conversations. Black Friday, product launch, viral post—same speed, same quality, no overtime.
Yes. Switch between Autonomous, Draft, and Manual anytime—globally, per channel, or per individual conversation.
Shopify, WooCommerce, PrestaShop, and more platforms coming soon. Channels: Instagram, Messenger, WhatsApp, Email—with new integrations added regularly. Custom integrations available on Business and Enterprise plans.
Your Customers Are Waiting. Zoye's Ready.
Every unanswered message is a missed connection. Give your team an AI teammate who handles the support grind with warmth and care — so you can get back to growing your store.